SCMP China reports: Electrical and Mechanical Services Department recalls product over potential safety risk and urges users to contact supplier for a refund Hong Kong authorities have urged the public to stop using a certain model of Zwilling electric kettle over concerns that the handle may detach, posing a risk of scalding. The Electrical and Mechanical Services Department on Thursday issued a safety recall for the kettle (model 53005). Consumers should contact the supplier, Cheong Hing (1917) Company Limited, at 2687 5879 to arrange a refund.
The supplier warned that, in a small number of cases, the kettle’s handle may loosen or break, potentially causing hot water to spill. In March, Zwilling issued a global recall of its 1.5-litre (0.4gallon) kettles after confirming one case in which a user suffered second-degree burns due to the defect. The UK government published an official product withdrawal notice in April.
Background
The long-established German manufacturer is known for high-quality kitchenware, professional cutlery and home appliances.
Key facts
- The Electrical and Mechanical Services Department on Thursday issued a safety recall for the kettle (model 53005).
- Consumers should contact the supplier, Cheong Hing (1917) Company Limited, at 2687 5879 to arrange a refund.
- The supplier warned that, in a small number of cases, the kettle’s handle may loosen or break, potentially causing hot water to spill.
Originally reported by SCMP China. This story has been edited and re-presented by BRIC Team.
