Mental health experts are raising red flags about growing use of Character AI among youth,cautioning these engaging chatbots might lead to psychological dependency. At “The Matrix can hear you: Chatbots and Mental Health” session during The Hindu Huddle, Prabha S. Chandra, Director of NIMHANS, stressed Character AI's uniqueness. Unlike regular generative AI,these platforms let users interact with simulated personalities,from historical figures to customized companions.
Chandra explained how Character AI's interactive nature fosters deeply personalized relationships, making experiences compelling. “Users aren't just consuming content; they're actively participating and shaping story,” she noted. But she warned that without safeguards,young users could be vulnerable,as interactions may intensify while seeking emotional engagement.
Concerns about dependency and emotional regulation are rising,especially for teens . Chandra noted studies show those dealing with loneliness or social anxiety often turn to these platforms for comfort. While offering temporary relief, it might worsen social withdrawal for those avoiding real-world interactions.
Amit Malik, psychiatrist and founder of mental health group Amaha, recognized AI's potential benefits in broadening mental health re Yet he stressed need to acknowledge these tools' limitations. “Challenge is ensuring AI stays a tool rather than replacing human relationships,professional care, or independent thinking,” he said .
Malik cited international cases where prolonged AI companion use led to emotional distress, underscoring need for better oversight and age-appropriate protections. Both experts agreed that as AI tech becomes more embedded in daily life,human oversight and enhanced digital literacy will be vital to mitigate risks.
Parents urged to talk with kids about their AI platform use, fostering open discussions about online experiences. Overreliance on these tools might lead to “cognitive laziness,” where users shy away from independent thinking or problem-solving. Similarly,“emotional laziness” may develop,with individuals seeking reassurance from AI instead of building real-life coping skills.
Chandra pointed to Tele-MANAS,a mental health support initiative in India,as key resource. This free helpline,available in 20 languages and backed by Government of India and NIMHANS, has fielded nearly three million calls. Platform is also integrating chatbot tech to assist callers before connecting with counselors,helping identify issues like sleep difficulties or emotional distress.
This method shows how tech can enhance, not replace,human mental health support. Session,moderated by Amrita Tripathi,author and mental health advocate,also raised concerns about data privacy and misinformation. Experts warned that overreliance on generative AI could hinder critical thinking, creativity, decision-making skills…
