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Mixue struggles to gain traction in Japan and Hong Kong markets

Mixue, the Chinese ice cream and tea brand, is experiencing major challenges in Japan and Hong Kong. Currently, just four stores are open in Japan, while a third of its nine locations in Hong Kong have shut down within six months. Alisa Lin, who recently moved to Japan, points out the brand's difficulty in drawing in customers, despite its competitive prices. She notes that local consumers are more inclined towards unique and innovative flavors.

BRIC Team
BRIC Team
Jul 6, 2026 · 1 min read · 1 views
Mixue struggles to gain traction in Japan and Hong Kong markets

Key Takeaways

  • Mixue operates only four stores in Japan, far from its goal of 1,000 outlets by 2028.
  • A standard bubble tea at Mixue costs around 400 yen, similar to competitors offering innovative flavors.
  • Mixue opened nine stores in Hong Kong in late 2023 but closed three within six months.
  • Alisa Lin, a loyal Mixue customer, stated, 'Only one of my friends in Japan has ever bought it.'
  • Industry analysts warn that competing solely on price is insufficient for Chinese brands in mature markets.

Challenges stack up for Chinese ice cream and tea brand Mixue, making slow progress in tough markets like Japan. Alisa Lin,new to Japan from China just three months ago, hasn't tried Mixue yet despite once being a fan. “Only one of my friends in Japan has ever bought it. It’s not very well-known here,” she said. Her choices hinge on product value.

Mixue's tea prices are low, but bubble tea runs about 400 yen (around US$2.46). That's in line with brands offering more exciting flavors like mango . Lin prefers those, saying, “I would definitely choose latter over Mixue, given there’s no big difference in price.”

Mixue entered Japan three years ago,now has just four locations. Far from its goal of 1,000 outlets by 2028, per Nikkei. The brand also launched in Hong Kong late last year with nine stores, but shut down a third within six months, latest in Tsim Sha Tsui.

Chinese companies can't bank on low prices alone in developed markets. Mixue needs strategy shift…local customers want quality and variety.

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