Hong Kong's M+ museum caught flak after long delays marred its new exhibition launch. Now,affected ticket holders get a free entry within next three months. The “Design Ah! Experience the Wonder of Everyday Design” show opened over weekend in West Kowloon Cultural District. Huge crowds led to hours-long waits.
Sunday saw thousands swarm the exhibition,snapping up tickets at HK$190 (US$24) for standard or HK$400 for family combo. But many left frustrated, citing poor crowd control. One visitor on Threads reported a 120-minute wait at 4:15 PM, two hours before closing. “Are you taking us for fools? Why is the visitor management so terrible at M+?” they fumed, slamming lack of crowd streaming and customer service.
Complaints piled up as visitors faced long lines at exhibits,not enough time to see everything,despite museum extending hours by half hour to 6:30 PM. M+ spokesperson admitted overwhelming response,apologized for admission mess . They've promised to review procedures,increase staff for better crowd management next time…
